Revised on 21 June 2021

Quantum Thinking’s Privacy Policy

1. What is Personal Information

Personal Information is any information that may be used to identify an individual - including, but not limited to, a first and last name, a home or other physical address, email address and/or other contact information, whether at work or at home.

2. Who we are

Quantum Thinking Pty Ltd, South African

Company number: K2020167152

Operating at 18 Teak Avenue, Extension 6, Lenasia 1827

Tel: +27 837935388

3. What personal information we collect

We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that          

1. for which we have been given permission,          
2. as necessary to deliver the Services you request, or          
3. as we might be required or permitted for legal compliance or other lawful purposes.

We collect:

1. Name and Surname
2. Contact details e.g., mobile number
3. Email Address: This information may be supplied on a contact form or directly by you to us to participate in our services. It may also be shared with us when using our customer support services.
4. Address and supporting contact information The address information is required when you are taking up the services with us. This is supplied on the personal details sheet.    
5. Any other personal information you provide to us in relation to the services

4. How we collect the information

We will collect and use personal information as needed to deliver our products and services and to communicate with you when you provide such information to us through online based services such as our website and/or social media platforms. You are not obliged to share the data, however, without such information, it limits our interaction with you to provide the service required.

When visiting our website or accessing our services, we may also collect and store the following information:          

1. IP address used to access the website or services          
2. date and time you accessed the website or service          
3. any third party from which you linked to our website or accessed our service          
4. statistics on pages of our website or services you visited          
5. other transactional information about your access to our website or services This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website. We may also collect your information from other sources such as face to face or online events from which you provide us with your information to be able to contact you.

The website may offer publicly interactive areas such as accessible blogs, community forums, comments sections or discussion forums. If you choose to participate in any of these interactive areas, please be aware that any information that you post in an interactive area might be read, collected, and used by others who access it. If you wish to remove your personal information from any of our interactive areas, please contact us – see Contact Details Section below.

5. How we use the information

We use your personal information for the purpose of:          

1. to provide our services to you          
2. to contact you when necessary          
3. to provide customer support          
4. to provide you with information about our products and services in relation to direct marketing and promotional content if you requested it          
5. to monitor who is accessing our website or using our services          
6. to improve our website or services          
7. as otherwise permitted by law

6. Third-Party Privacy Policies

We work with trusted companies (“Service Providers”) who help us run our business. These companies provide services to help us deliver on our service to you such as customer or marketing support and may operate to improve our services for example sending emails, maintaining databases or scheduling consultations/sessions. We only provide them with the information that they need to perform the specific function.

These companies may operate across borders.

Their privacy policies will be effective.

Information may be shared with authorities with whom we are legally obliged to share such information.

We do not sell, rent, or lease our customer lists to third parties.

7. Cookies and Other Tracking Technologies

Like any other website, we may also use cookies and other information-gathering technologies for a variety of purposes, such as providing us with information about how you interact with our website and assisting us in our marketing efforts. One of the primary purposes of cookies is to provide a convenience feature to save you time. It is used to identify your device. The purpose of a cookie is to tell the web server that you have returned to a specific page. You can set your internet browser to notify you when you receive a cookie – this will provide you an opportunity to accept or reject it in each instance.

8. Accuracy of Information

You have the right to correct, update, or request your personal information be deleted. Please see Contact Details Section for further information to contact us. Please note that if we delete your personal information, we will not be able to communicate with you further.

9. Protection of Data

We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration and/or destruction. We have put in place appropriate physical, technical and administrative measures to safeguard and secure your information. If you have any questions about the security of your personal information, please contact us – see Contact Details Section below.

We caution you that, when using our website or our services, no data transmission over the internet can be guaranteed as completely secure. We do not warrant the security of any information you transmit to us over the internet and by you providing us with your information you acknowledge that this is a risk.

10. Retention of Information

We retain personal information only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:  

• mandated by law, contract or similar obligations applicable to our business operations  
• for preserving, resolving, defending or enforcing our legal/contractual rights  
• to maintain adequate and accurate business and financial records  
• By you giving us your information to contact you, we accept that you consent to the retention of your information as mentioned above.    
• Your information will be destroyed within reasonable time after the end of the period of our contractual responsibilities or required by law, whicheveris the longer period          
• If your information is required for research purposes it will be in an unidentifiable format    
• Your information is stored in an encrypted vault on a device. If you have any questions about the security or retention of your personal information, you can contact us – please see Contact Details Section below.

11. Update to Policy

The policy may change from time to time when necessary. This will be updated on the website.

12. Age Restriction

We do not foresee persons under the age of 18 utilizing the services on our website, therefore, there is no additional processes built for this. If a person under the age of 18 interacts with us we will take reasonable steps to liaise with the child’s parents/guardians.

13. Your Consent

By using our website, you consent to the terms of our Privacy Policy and to us processing your Personal Information for the purposes given. If you have additional questions or require more information about our Privacy Policy, see Contact Details Section on how to communicate with us.

14. Lodging a Complaint with Information Regulator

You have a right to lodge a complaint to the Information Regulator. The contact people of the Information Regulator are:          

1. Adv Pansy Tlakula          
2. Adv Lebogang Stroom-Nzama          
3. Adv Collen Weapond          
4. Professor Sizwe Snail ka Mtuze          
5. Ms Alison Tilly

15. Opt-Out or Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving communications from us. Please see Contact Details Section to request the opt-out.

16. Contact Details Section

Postage: Quantum Thinking TM, 18 Teak Avenue, Ext 6, Lenasia, 1827

Email: [email protected]